Support Articles
Entering DNS Server Info at your Domain Registrar
After you've registered a domain name and choose to host with bobsmyhost.com, you need to tell your domain registrar which domain name servers (DNS) will control your domain. For most domains hosted here you need to enter the domain servers as: DNS1.IMAGETEXAS.COM and DNS2.IMAGETEXAS.COM If you're setting up hosting for a .org domain use these instead: AI-1.ACCURATEIMAGE.ORG and AI-2.ACCURATEIMAGE.ORG For example, If... »
WordPress Pre-Installed
I have begun installing WordPress on all basic sites hosted by BobsMyHost.com. WordPress is open source software that gives you an easy to quickly create a content rich web site. Use it to add a blog to your existing site; or use it to design your complete site. Or completely ignore it if you want. I am completely installing WordPress... »
Retrieving email with Apple Mail
You can setup an account in Apple Mail with as either POP or IMAP service. POP is probably the most commonly used. With POP all messages are downloaded to your computer where you can read or edit them at any time. IMAP leaves the mail on the server until you specifically request that it be downloaded. Below are screen shots... »
Placing files for others to download
We've all been there. A client wants you to email a set of files for a rushed project. About as often as not a large file gets mangled in the email transfer. Email simply isn't an efficient way to get a file to another party. A better way is to place it on your site for download and them email... »
Email Access from any Web Browser
Web browser access is the simplest way to read/send email from practically anywhere. Any computer with a web browser and an internet connection will work. The easy to remember link is mail.example.com. Just substitute your domain for "example" and you'll reach the login screen for access to your mail via the web. You can also use this link or the... »
Editing or Uploading Your Web Site
You can access your site folder by sFTP (not FTP)... and in some cases AFP from Mac systems. I highly recommend using sFTP wherever possible. It's faster, more reliable and more secure than the other options. This is especially true if you're connecting from a Windows system. You can use a stand alone program to access your site or you... »
Read Me First!
Before accessing the other posts in the support area of this site you need to know: Your username/password for accessing the web server. Your email address and the password used to access that account. And if you use these features: Your MySQL username,database name and password. Your WordPress admin username/password. All of these should have been given to you when your account was setup with BobsMyHost.com.... »
Mail Admin
You can administer various aspects of the email service you receive on your domain my logging in to the mail admin system. From here you can create/edit/delete email accounts. You can reset your email password. You can add email aliases. You can fine tune anti spam controls. To log in, use your full email address is your username. Your password... »