Beginning April 2011 email accounts hosted are are being moved to a vastly improved newer email server. This post details how to get your iPhone connected to a mail account on the new server.
Follow these instructions exactly. Don’t skip ahead to the screen shots
You’re far less likely to have problems if you start from the beginning as opposed to trying to modify existing settings. You don’t have to delete an existing account on your phone yet if you don’t want to. Just make a new one.
If your phone is on a wifi network (Airport or other) temporarily turn off Wifi so that your phone connects to the 3g network. Wifi just adds another layer of potential problems as the particular wifi network you’re on may be filtered with certain limitations. Get the phone working on 3g first before adding wifi to the mix. In all likelyhood wifi will work just fine if 3g does but let’s remove that possible error source while we’re setting things up.
My screen shots are from an antique iPhone 3G running IOS 4.2.1. Any recent iPhone should be very similar if not identical. Here are the steps:
from Mail settings select “Add Account”
Select “Other” as the type
Select “Add Mail Account”
Enter the basic info.
“Description” is a user friendly name to help you
identify this account in your list of accounts
After you push “Next” on the previous screen
you’ll see “Looking up account” at the top of the screen
while the phone tries to find the server and other
configuration info. This may take a while.
Select IMAP here then scroll down and enter
incoming and outgoing server info. Both server
names should be entered as sam.accurateimage.org.
Your user name can be either your email address
or the login name you use for ftp connections to
edit your web site. Type your password carefully!!
After you push “Next” on the previous screen you’ll
see “Verifying” for while. One verified you’ll
Briefly see a list of check marks be each service to
show that it’s working. That’s it. Your online now.
(you’ll notice I’m using my short login name instead
of email address. Either works, its just easier to type)
This is a shot of how the phone auto configures the incoming server
settings. Don’t change them. It’s working.
This is a shot of the outgoing server settings that I’m using.
They should get auto configured as a result of the previous steps.
Since I was already using this server with other accounts,
The phone just kept those settings. If you have trouble with outgoing mail
try manually entering these settings. Again… Make sure you’re on a 3g
network. This where a wifi network is most likely to break down.
To see more than just your inbox when checking mail, scroll
down to the accounts list below your inboxes and click on your
BobsMyHost email account. You’ll see a screen that looks like this.
Ignore the “Shared Folder” and its sub folders. There’s nothing there
I’m trying to get these to go away in server configuration. What
is important is the “Spam” folder at the very bottom. This is
where the server places messages that if presumes to be spam.
Check it from time to time to be sure that it isn’t mis-tagging
some of your good email.
Filed under Email